How We Deliver

At Spirit Trucking, we believe in seamless logistics and clear communication. Our delivery process ensures your goods are transported safely, efficiently, and on time. Use the following information to understand the planning, care, and expertise that goes into the delivery process of your order.

1. Receiving Your Order

Once we receive your order, we carefully review all the details to ensure we understand your specific needs. This includes verifying the shipment’s size, type, destination, and any special requirements. To assist us in processing your order smoothly, we ask that you provide complete details, including addresses, timeframes, and product specifications. Additionally, let us know about any special handling or compliance requirements and provide contact information for your team or the receiving party. If you have any questions or need help during this step, our customer support team is always just a phone call away and ready to assist.

2. Planning and Scheduling

Our logistics experts create a tailored transportation plan to meet your specific needs. We coordinate pick-up and delivery times, optimize routes, and assign the appropriate equipment and personnel to handle the job efficiently. Throughout this process, you can expect clear communication and timeline confirmations, ensuring a positive experience with smooth transitions at every stage of your delivery.

3. Preparing Your Shipment

Once your order is scheduled, we focus on preparing your shipment for transport. This includes inspecting, loading, and securing your shipment to ensure it is ready for safe transit. For specialized freight, we adhere to strict handling protocols to protect your cargo. To assist in this stage, please make sure your shipment is ready and properly labeled with any required documentation. Additionally, it is helpful to provide details about on-site loading conditions, such as dock access or equipment needs.

4. Shipping Your Cargo

With your shipment prepared, it is now en route to its destination. Our drivers and operators use GPS-enabled tracking systems and real-time updates to ensure on-time delivery. We also monitor road conditions and make proactive adjustments to avoid any delays. As your shipment moves through the delivery process, you’ll receive tracking information and can contact our team at any time for status checks.

5. Tracking and Communication

Throughout the transportation process, we prioritize keeping you informed. If there are any changes to the schedule, we will notify you immediately. You can access tracking information online or contact our team directly for real-time updates and support.

6. Final Delivery

Upon arrival at the final destination, our team ensures your cargo is delivered safely and securely. We handle unloading and confirm with you that the delivery has been completed. You can expect prompt delivery at the agreed-upon time and location, followed by a delivery confirmation sent directly to you for your records.

7. Support After Delivery

Even after your delivery is complete, we are here to assist with any questions or follow-up needs. We take pride in building lasting relationships with our customers and are committed to ensuring your satisfaction with every shipment.

What You Will Need

To ensure a smooth and efficient delivery process, you will need to:

  • Provide accurate and detailed order information upfront. Pictures are a great source of information as well.

  • Prepare shipments in accordance with any regulatory or handling requirements.

  • Stay in touch with our team for updates or questions.

Help is Just a Call Away

At Spirit Trucking LLC, we are here to make your logistics process simple and stress-free. If you need assistance at any stage of the process, call your Spirit team directly or email us at service@spirittruckingllc.com.